Spark

01.

Brand experience strategy

We define what your brand stands for and where it is going. Clear positioning, strong narratives and concrete steps for your next chapter.

Possible activities

  • Brand Positioning
  • Narrative Design
  • Digital roadmaps
  • Value Proposition

02.

Innovation formats and design sprints

I develop and moderate formats that bring movement and results. No post-it theater, but ideas for implementation.

Possible activities

  • AI Studio
  • Design Thinking Workshops
  • Strategy Sprints
  • Ideation Labs

03.

UX evaluation and benchmarking

How well do touchpoints or services work? I analyze across channels and recognize where things flow and where they don't. My own HEARTS framework combines usability with emotional relevance and business impact.

Possible activities

  • UX Benchmarking
  • Usability Reviews
  • Service audits
  • HEARTS Framework Analysis

04.

Trend Scouting & Insight Research

I discover what people really need and what comes next. With a radical focus on people and strategic foresight, I find patterns that make innovation relevant.

Possible activities

  • Customer Insights
  • Ethnographic Research
  • Foresight Frameworks
  • Digital Inspiration Study as keynote